https://www.stomp.sg/singapore-seen/scammers-pose-police-video-calls-victims-lose-over-2000-april-14?ref=singapore-seen

Scammers pose as police in video calls, victims lose over $2,000 since April 14

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Farah Daley

Since April 14, scammers impersonating Singapore Police Force (SPF) officers in phishing scams have duped victims out of more than $2,000 in at least five reported cases.

The police are alerting members of the public to remain vigilant against such scams.

Victims would receive a Google Meet video call from scammers in police uniforms purporting to be SPF officers.

They would then allege that there were issues with the victims' bank accounts and that the victims were under investigation.

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The scammers would then ask victims to provide their personal information, banking credentials and one-time password (OTP) for verification purposes or their so-called investigations.

Victims would realise that they had been scammed when they discovered unauthorised transactions were made from their bank accounts to Grab or GrabPay Wallet, or when the scammers became uncontactable.

The police said government officials will never, over a phone call, ask you to transfer money, disclose banking log-in details, install mobile apps from unofficial app stores or transfer your call to the police.

Members of the public are encouraged to adopt the following precautionary measures to avoid falling for scams:

• ADD - Add the ScamShield app and set security features (e.g. set up transaction limits for internet banking transactions, enable two-factor authentication (2FA), multifactor authentication for banks and e-wallets, use the money lock feature of your bank to "lock up" a portion of your money so that it cannot be transferred out digitally by anyone, further protecting your savings from scams). Do not disclose your personal information, bank/card details and OTPs to anyone.
• CHECK - Check for scam signs with official sources such as the ScamShield App. Call and check with the 24/7 ScamShield Helpline at 1799.
• TELL - Tell the authorities, family, and friends about scams. Report any fraudulent transactions to your bank immediately and report any suspicious advertisements to the company or platform.

For more information on scams, visit www.scamshield.gov.sg.